Jewelry Care Guide

To keep your jewelry looking beautiful for years to come, we recommend the following care tips:

Wear with care:

• Minimize jewelry contact with lotions, perfumes, and sprays to avoid tarnish.
• Remove before swimming, bathing, or exercising.
• Avoid contact with harsh chemicals or cleaning products.

Clean gently:

• Wipe with a soft, lint-free cloth after wearing to remove oils and residue.
• For a deeper clean, use warm water and a mild soap. Rinse and dry thoroughly. Do not leave moisture to avoid tarnish.
• Do not use abrasive cloths or cleaners.

Store smart:

• Store in a cool, dry place away from sunlight when not wearing.
• Keep in the original packaging or gift boxes.

Glow-in-the-Dark Jewelry:

• The glow fades naturally over time and recharges with each exposure to light.
• Expose the jewelry to sunlight or UV lights for 5 to 10 minutes to recharge. Stronger lights may bring brighter glow.
• Avoid dropping or hitting the jewelry on hard surfaces — the glow elements are durable, but not unbreakable.
• Keep away from high heat or open flames, which can damage the glow-in-the-dark material.

1. Where is this store located?

This store has no physical store at the moment and is based in Australia.

2. Where is our product(s) stored and why does it take so long to ship?

Our products(s) are stored in our warehouses in China and Australia. We always prioritize the closest possible route between orders and inventory. Shipping time may vary due to locations far away from our closest warehouse. However, we always try our best to deliver your product(s) as fast as possible.

3. I left a review, where is my discount?

We will email you the discount code after we have validated and approved your review to ensure all reviews that have been submitted are 100% accurate. This takes 24 hours to complete.

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Trade name: Heping Gifts

Email: info@hepinggifts.com